Frequently Asked Questions

Product Care & Use:


What are your products made of?

Our products are made from 100% high-quality food grade silicone, free from BPA and any other nasties! It is perfect for food contact as its non-porous, resistant to mould growth and allergy friendly.


How do I clean my silicone products?

Silicone is so easy to clean. Simply wash with warm soapy water or pop it in the dishwasher (top rack). 

Some pureed foods such as carrots and pumpkin can create an oily residue on the silicone that may take a couple of washes to come off. For those stubborn stains, we recommend soaking in hot soapy water. Alternatively, we suggest trying a bit of baking soda or lemon juice. Popping them outside in the sun for a couple of hours can also help.


Can I put my silicone dinnerware in the microwave or oven?

Yes, all of our dinnerware products are safe to use in the microwave or in the oven up to 220 degrees. 


How do I achieve the best suction with my bowl and plate?

To ensure good suction, make sure base of bowl and surface is clean & dry. Press down firmly in centre of bowl with finger or spoon. To release, simply lift the tab on base.


What surfaces will my bowl or plate suction to?

Suction works best on smooth & non-porous surfaces. Surfaces that are textured, slightly curved or porous will make it difficult to achieve suction. 

Silicone suction based products are not recommended for the Stokke Tripp Trapp high chair tray as effective suction is unlikely to be achieved. 

Purchase & Delivery:


Do you offer free shipping?

We sure do! We offer free shipping when you spend over $80. 


How long will it take to get my order?

We aim to dispatch all orders within 24 hours or receiving them (Monday to Friday). Delivery will normally take 1-3 working days. Rural delivery may take a couple more days.  


Can I track my order?

Yes, once your order has been picked up by our courier, tracking details will be emailed to you. 

What form of payment do you accept?

We accept credit/debit cards (Visa, MasterCard, American Express).

We also accept payment via Afterpay an Laybuy.


For any further enquires, please contact us at hello@mylittleme.co.nz

 

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